01. How do I book a cleaning service?
Booking a cleaning service is easy! Simply create an account, browse through the list of available service providers, select the one that best suits your needs, and schedule your appointment through our platform.
02. Are the service providers vetted?
Yes, all service providers on Maidsinus undergo a thorough vetting process, including background checks and verification of their credentials, to ensure they meet our high standards of quality and reliability.
03. What types of cleaning services are available?
We offer a wide range of cleaning services, including residential cleaning, office cleaning, deep cleaning, carpet cleaning, window cleaning, and more. You can specify your requirements when booking a service.
04. How can I pay for the services?
Payments are processed securely through our platform. We accept various payment methods, including credit/debit cards and online payment systems. You will receive a receipt after the transaction is completed.
05. What if I'm not satisfied with the cleaning service?
Your satisfaction is our priority. If you’re not happy with the service provided, please contact our customer support within 24 hours. We will work with you to resolve the issue, which may include a re-clean or a refund.
06. Can I reschedule or cancel a booking?
Yes, you can reschedule or cancel your booking through your account. Please note that cancellations or rescheduling must be done at least 24 hours in advance to avoid any cancellation fees.
07. How do I register as a service provider?
To register as a service provider, click on the “Register” button on our homepage, select “Service Provider,” and fill out the necessary information. Once your application is reviewed and approved, you can start offering your services on Maidsinus.
08. What are the benefits of joining Maidsinus?
By joining Maidsinus, you gain access to a broad customer base, tools to manage your bookings, and a secure platform to process payments. Additionally, you can enhance your visibility and reputation through customer reviews.
09. How do I get paid?
Payments are processed through our platform and deposited directly into your bank account. You can track your earnings and payment history through your service provider dashboard.